Privacy Policy

PRIVACY POLICY AND TERMS & CONDITIONS FOR SMS COMMUNICATION

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Privacy Policy for Sandy Shores Medical Center and Urgent Care

 

At Sandy Shores Medical Center and Urgent Care (“we,” “our,” or “us”), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we treat it.

 

1. Information We Collect We may collect and process the following personal data:

 

● Personal Identification Information: Name, contact details (e.g., email address, phone number), medical history, insurance information, and other personal details you provide when using our services or communicating with us. SMS consent and phone numbers are not shared or sold to any third parties/affiliates for marketing purposes. We may however share it with service providers assisting with our SMS programs or legal authorities when required.

 

● Health Information: Information related to your health that you provide to us in connection with our medical services, including diagnoses, treatments, and prescriptions. This information is subject to stricter confidentiality protections under laws such as HIPAA (Health Insurance Portability and Accountability Act).

 

● Website Usage Information: Information about how you use our website, including your IP address, browser type, device type, and other technical data collected via cookies or other tracking technologies.

 

2. How We Use Your Information We may use your personal information for the following purposes:

 

● To Provide Medical Services: To provide you with healthcare services, including scheduling appointments, processing insurance, and providing medical care.

 

● Communication: To contact you with information regarding your appointments, test results, and other medical-related matters. SMS communication allows automated messages, appointment scheduling, updates regarding your healthcare, billing information, surveys/reviews regarding visit.

 

● Website Functionality: To improve the user experience on our website, manage technical aspects, and analyze usage patterns to enhance our online presence.

 

● Legal and Regulatory Compliance: To comply with applicable laws, regulations, and healthcare industry standards, including HIPAA.

 

3. Sharing Your Information We do not sell, rent, or share your personal information to third parties for marketing purposes. We may share your information with the following parties in certain circumstances:

 

● Healthcare Providers: To coordinate your care with other medical professionals involved in your treatment.

 

● Insurance Companies: To process claims and verify coverage for the services you receive.

 

● Service Providers: Third-party vendors who assist with technical support, website hosting, or other essential services.

 

● Legal Requirements: We may disclose your personal information when required by law, such as in response to subpoenas, court orders, or other legal processes.

 

4. Security of Your Information We employ physical, electronic, and administrative safeguards to protect the personal information we collect. However, no data transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.